Results
We apply expert skill to client challenges to produce results that positively impact the world!
$7B Professional Services Company
Challenge: SMEs within our Advisory Practices determined the most profitable service lines, products, and market centers by evaluating over 9,000 contracts and over 10,000,000 contract line items.
Results :
- The team identified an approximately $30B market opportunity after determining that less than 10% of the market was being serviced in one of their most profitable segments.
- Our staff conducted competitive analyses to determine which career models were most effective for staff members of technical versus non-technical backgrounds. Post-analysis, we developed alternative operating models providing appropriate incentives for staff members according to their motivations.
- By solidifying and defining the client’s competitive advantages, we prioritized the most effective factors to use to increase sales and win more business. These factors informed our recommendations as to where they should invest their time.
This client consolidated costs and boosted ROI and staff retention rates after implementing ASC organizational structure change recommendations.
$17B Electronics Manufacturing & Distribution
Challenge: Our Advisory practice SMEs developed an integrated business BPO and IT strategic sourcing strategy for a global brand. This approach created a globally integrated strategic sourcing model by consolidating three business processes of ~2,000 FTEs as well as developing the global application and support function of ~1,000 FTEs.
Results :
- We evaluated the current state of the organization’s Business and IT delivery capability’s maturity against industry best practices and developed a comprehensive global strategic sourcing plan.
- The implemented changes dramatically improved new business capability speed to market.
Over 3 years, the new strategy reduced business costs by 25% and IT costs by 40%, saving $51 Million annually.
Higher Education Institution
Challenge: Our client, a university serving U.S. and international students, needed to update the technology and enhance the user experience of their website for both students and faculty populations.
Results :
- After conducting a thorough evaluation and assessment of the university’s existing websites and functional capabilities, ASC developed a roadmap outlining transformative recommendations to improve overall look and feel, user experience, and functional capabilities for its students, employees, faculty, and public consumers.
- Our IT practice staff re-engineered the technology platform and redesigned all the original website content into two separate portals for internal users and public consumers.
- We provided development, engineering, and QA/QC to internal websites and portal engine and ensured seamless integration to University-specific third-party services.
- Post-development, we conducted new portal capability training and change management across the University to all Schools, Colleges, and operational departments/functions.
- Our trainers developed all training collateral—aids, web videos, and classroom material—and conducted in-person training to ensure universal understanding and ease of implementation.
- We continue to provide overall program management and governance, day-to-day technical support, and new demand triage for both the internal portal and public-facing web site.
Our client experienced an 80% decrease in calls to the University Help Desk and a 220% increase in user satisfaction scores.
$20B Global Media & Communications Corporation
Challenge: In order to implement new functional capabilities required to improve its global services delivery supply chain, our client needed to increase speed to market. Our client also greatly needed to decrease a growing backlog of new and existing change requests to existing production operations.
Results :
- ASC’s Agile Application Development team increased the capacity of software design, development, and deployment of new scripts, integrations, and configurations by using Agile Kanban methods.
- Our maintenance capabilities supported existing scripts, integrations, and configurations of global production operations. We performed solution testing, QA/QC, and provided end-user support to production releases.
User satisfaction scores increased by 24.5%, the IT request backlog reduced by 32%, and the sprint delivery cycle improved significantly after implementing these methods.
$100B Global Insurance Company
Challenge: This global organization struggled with reducing new development demand for customized data analytics and reporting by adopting and re-utilizing software assets.
ASC completed a Global Change Management Strategy to consolidate and integrate IT Finance, PMO, and Big Data tools, processes, and organizations into an Enterprise Governance model.
Results :
- We developed and implemented strategies to deploy a global Change Management adoption methodology.
- Our Strategy & Operations practice and Change Management experts recommended the combination of multiple PMO units into an ePMO function by successfully creating and executing a universal OCM strategy.
- This global Governance function integrated Data, PMO, and Change Management CoE capabilities by applying ASC industry leading tools and practices.
The quality of the data analytics solution delivery and decision support platforms improved by and estimated 36%.
Policy Support for Substance Abuse and Mental Health Services Agency (SAMHSA)
SAMHSA and the Interagency Coordinating Committee on the Prevention of Underage Drinking require support carrying out its requirements under the Sober Truth on Preventing (STOP) Underage Drinking Act.
Results :
- Advancement Strategy provides legal research and policy guidance to support the reduction of underage drinking.
- ASC delivers subject matter expertise in alcohol policy, substance use disorder, child and adolescent development, and structural determinants of health.
- ASC provides supporting development of evidence-based public health policies and practices.
- ASC also provides public health-oriented legal and scientific research.
Advancement Strategy supports SAMHSA to support the Interagency Coordinating Committee on the Prevention of Underage Drinking in carrying out its requirements under the Sober Truth on Preventing (STOP) Underage Drinking Act.
Technical Assistance Center for CDC
Advancement Strategy houses a national center to provide technical assistance and training for states and communities on population-level, evidence-based strategies to prevent excessive alcohol use.
Results :
- ASC provides trainings to help translate scientific data into useable content for community coalitions.
- ASC delivers subject matter expertise in alcohol policy, including the implementation of environmental-level prevention strategies.
- We develop, track, and document processes for receiving and responding to technical assistance requests from numerous recipients in a timely way.
Advancement Strategy houses a national center to provide technical assistance and training for states and communities on population-level, evidence-based strategies to prevent excessive alcohol use.
